silvia@dbsmasher.com · linkedin.com/in/silviabotros · blog.dbsmasher.com

Summary

Senior IC architect with 14+ years operating data infrastructure and reliability programs at internet scale. Currently lead architect on Twilio’s central SRE organization. Co-author of High Performance MySQL, 4th Edition (O’Reilly). Operate as a force multiplier across engineering orgs — shaping architecture decisions, leading reliability programs, and growing the people and patterns that let teams build durable systems. Looking for Distinguished Engineer / Architect roles where the work is horizontal, the systems are critical, and the leverage comes from raising the bar for everyone around me.

Selected Impact

  • Lead architect on Twilio’s central SRE organization and all company-wide SRE initiatives (2023–present), with cross-product reliability scope across 2,000+ engineers — including the operational review dashboards that drive leadership’s weekly reliability review.
  • Drove cross-org incident response and post-incident learning at Twilio across 5,000+ engineers during the 2019–2022 stint — turning outages into durable system and process change.
  • Led Box’s planning to migrate thousands of MySQL databases from on-prem datacenter to Google Cloud — strategy, sequencing, and risk model for one of the largest data-tier moves on the company’s roadmap.
  • Joined SendGrid as the sole full-time database engineer in 2012; grew and led a team of five and became its architect by 2019, supporting a mail pipeline that delivered trillions of emails.
  • Co-authored High Performance MySQL, 4th Edition (O’Reilly, 2021) — the current edition of the canonical reference on operating MySQL at scale.
  • Influential thought leadership on senior-IC craft — “On Being a Principal Engineer” (2019) and a body of LeadDev work — used widely as a reference for the principal-engineer track.

Experience

Twilio — Sr Architect, SRE Org

Oct 2023 – Present · Remote

  • Architect on the central team reporting to the Chief Architect; horizontal scope across roughly 2,000 engineers and multiple Twilio products.
  • Lead architect for Twilio’s central SRE organization and its slate of company-wide SRE initiatives — owning the architectural direction that ties reliability programs to engineering practice across the company.
  • Lead architect on the operational review dashboards used in leadership’s weekly reliability review — defining the metrics, signals, and rollups that drive executive reliability conversations.
  • Run cross-product reliability assessments; lead incident response and post-incident learning across the org, turning outages into durable system and process change.
  • Review and shape strategy documents, blueprints, and RFCs across teams; mentor senior and staff engineers on the path to principal and consult on leveling and calibration.

Box — Principal Engineer, Data Infrastructure

Feb 2022 – Oct 2023 · Remote

  • Led the planning for migrating thousands of MySQL databases from Box’s datacenter to Google Cloud — defined the migration strategy, sequencing, dependency map, and risk model for a multi-year, business-critical data-tier move.
  • Set technical direction for Box’s data-infrastructure roadmap; partnered with platform, SRE, and product teams to align datastore choices with reliability and cost goals.
  • Acted as the senior-IC voice on data-architecture review for proposals touching storage, replication, and capacity.

Twilio — Sr Architect, Architecture Team

Feb 2019 – Feb 2022 · Remote

  • Joined the central architecture team that was formed after Twilio’s acquisition of SendGrid; reported to the Chief Architect with horizontal scope across 5,000+ engineers.
  • Owned incident response and post-incident learning at company scale — drove the practices that turn outages into systemic improvements rather than one-off fixes.
  • Reviewed and shaped strategy documents, blueprints, and RFCs across products; specialized in database and data-platform decisions but jumped between projects wherever architectural leverage was highest.
  • Worked closely with senior engineering leadership on org-wide direction: technology standards, build-vs-buy decisions, and the leveling expectations for principal-and-up engineers.

SendGrid — DBA → Sr Engineer → Principal → Sr Principal Engineer

2012 – Feb 2019 · Remote

  • Joined as the sole full-time database engineer; built the function from scratch and grew it into a team of five, becoming team lead and architect by 2019.
  • Designed, deployed, and operated the MySQL data tier behind SendGrid’s mail pipeline — the system delivering trillions of emails for the company’s flagship product.
  • Drove MySQL architecture from inception to production across the company; owned schema design, replication topology, capacity planning, and the SLOs that the pipeline depended on.
  • Adapted and rolled out an engineering career-ladder framework (drawing on Rent the Runway’s published model) used to level and calibrate the IC track.
  • Wrote “On Being a Principal Engineer” (Jan 2019) — the post that defined the role for SendGrid’s IC track and built a wide cross-industry network of principal engineers.
  • Stayed through SendGrid’s IPO and the 2019 Twilio acquisition; promoted into Senior Principal as part of that transition.

Publications

  • Botros, S. & Tinley, J. High Performance MySQL, 4th Edition: Proven Strategies for Operating at Scale. O’Reilly Media, 2021.
  • “On Being a Principal Engineer”blog.dbsmasher.com, January 2019.
  • “The reality of being a principal engineer”LeadDev.
  • “The road to senior individual contributor”LeadDev.
  • “Best practice for seamless product integration”LeadDev.

Selected Talks & Podcasts

  • SCaLE 16xBecome a MySQL Guru.
  • AWS Summit AnaheimHow to Choose a Datastore.
  • DevOpsDays Los Angeles 2018Working with DBAs in a DevOps World.
  • Arrested DevOpsPrincipal Engineering with Silvia Botros.
  • Screaming in the Cloud (Corey Quinn) — career paths and AWS migration.
  • Ship It! (Changelog #118) — MySQL Performance.
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